We continually look for ways to improve communications with providers. To ensure proper correspondence and documentation are directed to the appropriate person a list of contact persons is listed below. You may also complete the Provider Master Information form for facility and subunits and return to the address provided in the form.

Note: Please do not send any individually identifiable information via the Internet. This includes, but is not limited to, specific beneficiary information such as the Medicare beneficiary ID number and/or Social Security number and specific claim information. If you wish to speak with someone about a specific claim, this is not the venue to do so, and we encourage you to call our Part A contact center instead. First Coast's representatives are available Monday-Friday, 8 a.m.- 4 p.m. ET/CT* (excluding holiday closings and training dates). Florida / U.S. Virgin Islands: 888-664-4112 | Puerto Rico: 877-908-8433 | TTY: 711