Checklist: Chronic care

This checklist is intended to provide health care providers with a reference for use when responding to medical documentation requests for chronic care management (CCM) services. Health care providers retain responsibility to submit complete and accurate documentation. 

It is the responsibility of the practitioner who provided the services to ensure the correct submission of documentation.

Check Documentation description
  Documentation is for the correct beneficiary.
  Documentation contains a valid and legible signature.
  Documentation includes evidence of a comprehensive care plan being established, implemented, revised or monitored.
  Documentation includes evidence of the beneficiary having multiple (two or more) chronic conditions expected to last at least 12 months, or until death of the beneficiary.
  Documentation includes evidence that the chronic conditions place the patient at significant risk of death, acute exacerbation/decompensation, or functional decline.
  Total time per month spent providing chronic care management services.
  Evidence of an initiating visit for new patients or patients not seen within one year prior to commencement of CCM.
  Documentation includes evidence of patient consent prior to initiation of CCM services. Consent may be verbal or written.
  The availability of CCM services and applicable cost-sharing.
  That only one practitioner can furnish and be paid for CCM services during a calendar month.
  The right to stop CCM services at any time (effective at the end of the calendar month).
  If applicable and required, submitted documentation should include a beneficiary waiver of liability.

 

Disclaimer

This checklist was created as an aid to assist providers. This aid is not intended as a replacement for the documentation requirements published in national or local coverage determinations, or the CMS documentation guidelines. It is the responsibility of the provider of services to ensure the correct, complete, and thorough submission of documentation.