Articles

Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help...

Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.

Overview of the two-step registration process including the enrollment form links and role descriptions.

Read this third quarter edition of the Insider's Guide to learn more about CERT errors for ambulance, chiropractic, and drugs...

Read the third quarter edition of the Insider's Guide to learn more about skilled nursing facility (SNF) CERT errors.

Many types of documents can be easily submitted to First Coast through our online portal. Read this article to learn more about...

Read this article to learn more about the CERT support team.

First Coast wants you to prevent claim denials or appeals by coding the appropriate number of units correctly the first time.

Read the December edition of the CERT Insider's Guide to learn more about the CERT program and the improper payment rate...

A list of the EDI and SPOT enrollment forms.