Claims
Common inquiries - Part A
Reduce the time it takes to answer your Medicare question by viewing common Part A inquiries received by customer service.
Common inquiries -- Part B
Reduce the time it takes to answer your Medicare question by viewing common Part B inquiries received by customer service.
What to do when you can't locate your claim
Would you like to reduce the time you spend contacting Medicare? Having difficulties locating a claim? Here's some tips to help locate a claim not on file.
What to do when you can't locate your claim
Would you like to reduce the time you spend contacting Medicare? Having difficulties locating a claim? Here's some tips to help locate a claim not on file.
How to avoid rejects of Medicare and Medicaid crossover claims
Learn how to avoid rejects of crossover claims by ensuring the addresses you have on file with Medicare and Medicaid match and are in the appropriate format.
How to avoid rejects of Medicare and Medicaid crossover claims
Learn how to avoid rejects of crossover claims by ensuring the addresses you have on file with Medicare and Medicaid match and are in the appropriate format.
New coversheet for hardcopy UB-04 submissions
This article describes First Coast’s new coversheet for hardcopy UB-04 form submissions.
Reminder on mandatory Medicare claim submission requirements
Read this important article to learn about compliance with the mandatory Medicare claim submission requirements.
Avoid rejection of paper claims
First Coast made changes to how we handle paper claims marked for "other insurance". Review this article to avoid claim rejections of this kind.
YouTube video: Avoid Medicare claim rejects that should be submitted to a Medicare Advantage plan
Want to learn the key differences between original Medicare and a Medicare Advantage plan? Take a look at our YouTube video.