Restricted codes for claim reopenings
List of codes that cannot be corrected using the reopening process in SPOT.
Part A interactive voice response (IVR) operating guide
The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
Instructions for completing the EDI enrollment form for providers
These instructions will assist you in completing the EDI enrollment form (8292).
Customer service representatives cannot provide claim status via the toll-free service line
Service associates responding to calls via our toll-free service line are not permitted to provide claim status per Medicare...
Checklist: Skin lesion removal
This checklist is intended to provide health care providers with a reference for use when responding to additional documentation...
Checklist: Percutaneous intracardiac procedures
This checklist is being provided as a tool to assist providers when responding to medical record documentation requests for...
A step-by-step guide to getting started submitting electronic claims for third party entities
The following information outlines procedures related to getting started with EDI along with additional electronic features...
Checklist: Musculoskeletal system and connective tissue or procedures
This checklist is being provided as a tool to assist providers when responding to medical record documentation requests for...
First Coast’s approved 5010 vendor list
This is a list of electronic billing vendors, billing services and clearinghouses who have passed X12N 837 (5010 errata) testing...
Provider inquiry checklist
Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this...