SPOT feature highlight: Financial Information

The Financial Information feature in SPOT allows you to review payment status, look up financial/document control numbers (FCNs/DCNs), review overpayment details, and access account receivable information. 

• Payment status will provide a list of check numbers with the amount, check status, date issued, and date cashed. There is also a convenient quick-click icon to easily view/request the remittance advice.
• The DCN/FCN lookup feature provides the patient account number and date of service for a particular DCN or FCN.
• Demand Letter/Overpayment Details provides the ability to view and print overpayment demand letters and the corresponding financial details. AR details can also be accessed directly from the demand letter page.
• The AR details feature gives the beneficiary and claim information related to account receivables by directly searching for the claim number or AR transaction number.

Detailed instructions and screen images of this feature are available in the SPOT User Guide, Section 9. This is just one of many useful features available in SPOT. If you are not yet experiencing the many benefits of SPOT, visit our website for information on how to register for SPOT and begin the enrollment process today.