The SPOT User Guide: Section 12 - Troubleshooting
Unable to sign in
To use the SPOT, you must complete both parts of the new user registration process through the IDM website.
Th...
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The SPOT User Guide: Section 7 - Claim submission / ERA
The Claims submission / ERA option allows you to submit electronic claims via batch files and retrieve the electronic reports...
The SPOT User Guide: Section 2 - Accessing SPOT
All organizations must submit an enrollment form and each user must register in the Identity Management...
The SPOT User Guide: Section 1 - Introduction
First Coast’s Secure Provider Online Tool (SPOT)
First Coast developed its provider internet portal application - SPOT - to offer...
Enrollment status tool: Help guide
Use this help guide for the enrollment application status tool. This versatile application allows you to check the status of...
Do you call for multiple facilities? Upcoming changes to Provider Contact Center policies
Effective August 11, the Provider Contact Center will service up to three inquiries for only one PTAN / NPI combination per call...