Contact center
Do you call for multiple facilities? Upcoming changes to Provider Contact Center policies
Effective August 11, the Provider Contact Center will service up to three inquiries for only one PTAN / NPI combination per call.
Do you call for multiple facilities? Upcoming changes to Provider Contact Center policies
Effective August 11, the Provider Contact Center will service up to three inquiries for only one PTAN / NPI combination per call.
Freedom of Information Act requests
FOIA (Freedom of Information Act) found in Title 5 of the United States Code, section 552, and enacted in 1966, provides that, upon request from any person, a federal agency or federal contractor…
Provide your correct PTAN when contacting provider customer service
Make sure to provide your correct PTAN in the proper format when contacting us for any claim-related inquiries. PTANs that have double zeroes as a prefix (00XXXXX) should be provided with those…
Freedom of Information Act requests
FOIA (Freedom of Information Act) found in Title 5 of the United States Code, section 552, and enacted in 1966, provides that, upon request from any person, a federal agency or federal contractor…
Provide your correct PTAN when contacting provider customer service
Make sure to provide your correct PTAN in the proper format when contacting us for any claim-related inquiries. PTANs that have double zeroes as a prefix (00XXXXX) should be provided with those…