User guides / instructions

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PC-ACE user guide index

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

PC-ACE user guide index

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

HETS-EDI enrollment tool user guide

Use this guide to learn about the HETS-EDI enrollment tool (HEET).

HETS-EDI enrollment tool user guide

Use this guide to learn about the HETS-EDI enrollment tool (HEET).

The SPOT User Guide: Section 6 - Appeals

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

The SPOT User Guide: Section 6 - Appeals

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

The SPOT User Guide: Section 10 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 10 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 11 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 9 - Retrieve Documents

Retrieve documents: Part A/B feature listing  Part A: 1099