User guides / instructions

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PC-ACE User Guide: Section 2 - Claim entry

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training Module or

PC-ACE User Guide: PC-ACE quick steps

Below are quick steps for setting up and using the PC-ACE program after it has been installed.

PC-ACE User Guide: PC-ACE quick steps

Below are quick steps for setting up and using the PC-ACE program after it has been installed.

The SPOT User Guide: Section 10 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 12 - Troubleshooting

Unable to sign in

The SPOT User Guide: Section 12 - Troubleshooting

Unable to sign in

The SPOT User Guide: Section 11 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 11 - Online resources

Many valuable resources are accessible from the footer menu within SPOT.

The SPOT User Guide: Section 10 - Financial Information

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review demand letter / overpayment details, access accounts receivable (AR)…

The SPOT User Guide: Section 7 - Claim submission / ERA

The Claims submission / ERA option allows you to submit electronic claims via batch files and retrieve the electronic reports through TIBCO PartnerExpress.