Articles

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training...

Use this guide to learn about the HETS-EDI enrollment tool (HEET).

Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this...

This document provides a quick reference for the First Coast Part A provider IVR features.

The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.

This document provides a quick reference for the First Coast Part B provider IVR features.

The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

This...

Retrieve documents: Part A/B feature listing 

Part A:

• 1099

• Overpayment demand letter

• Appeals Development letters

• Redetermination...