Articles

This user guide is a reference material available to assist users on how to use First Coast's self-service online portal, the...

Learn how to use First Coast’s 5010 reject code lookup to resolve data-based issues with your 5010 claim files more quickly.

Use this guide to learn about the HETS-EDI enrollment tool (HEET).

Claim Status

The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...

The Comparative Billing Report (CBR) for Part A providers furnishes a detailed examination of the comparative data that Medicare...

Complete review of the Submit Documents feature in SPOT.

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review...

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

This...

Once PC-ACE has been installed, the payer information, submitter information and the Provider Information within the Reference...

Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents...