Can multiple users from the same organization use one IDM account? If an employee leaves the organization, can another employee use the IDM account?
No, users are not permitted to share accounts. Each user much register for their own account.
Will I lose my SPOT access if I become inactive?
No, the SPOT user will need to do a password reset.
When is it acceptable to collect the deductible from the beneficiary?
When assignment is accepted, Medicare Part B recommends:
How is the Medicare Part B annual deductible applied to payment?
For each calendar year, a certain cash deductible exists that must be met before payment may be made by Medicare.
- The deductible for 2025 is $257.00.
Patient expenses are applied toward the deductible based on incurred, rather than paid expenses, and are based on Medicare allowed amounts. Non-covered expenses do not count toward the deductible.
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I just received confirmation of my role request, why can’t I login?
To use the SPOT, you must complete the full new user registration process through the IDM website. If you have your IDM account and attempt to log on to SPOT before the role request has been approved (i.e., no request submitted, request in pending status, or request in denied status), a permission error message will be returned. If your role request was approved and you still receive this error, clear your internet browser’s cache. If you are unsure of the status of your SPOT access request, you may contact the SPOT Help Desk (855-416-4199 option 1).
Tips to prevent reject reason code 31997
Read this article for tips on how to prevent reject reason code 31997.