Articles

Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.

More information on claim entry, including screen shots of the software, is available in the PC-ACE Institutional Training...

Use this guide to learn about the HETS-EDI enrollment tool (HEET).

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

This...

Retrieve documents: Part A/B feature listing 

Part A:

• 1099

• Overpayment demand letter

• Appeals Development letters

• Redetermination...

The Financial Information feature allows you to review payment status, lookup financial control number (FCN) information, review...

Online help

The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...

Many valuable resources are accessible from the footer menu within SPOT.

Figure 1: Footer

Self-service Tools

The first resource...

Complete review of the Submit Documents feature in SPOT.

Claim Status

The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...