The SPOT User Guide: Section 11 - Online resources
Many valuable resources are accessible from the footer menu within SPOT.
Figure 1: Footer
Self-service Tools
The first resource...
Articles
Article Type
Category
The SPOT User Guide: Section 13 - Support
Online help
The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...
The SPOT User Guide: Section 12 - Troubleshooting
Unable to sign in
To use the SPOT, you must complete both parts of the new user registration process through the IDM website.
Th...
The SPOT User Guide: Section 7 - Claim submission / ERA
The Claims submission / ERA option allows you to submit electronic claims via batch files and retrieve the electronic reports...
The SPOT User Guide: Section 2 - Accessing SPOT
All organizations must submit an enrollment form and each user must register in the Identity Management...
The SPOT User Guide: Section 1 - Introduction
First Coast’s Secure Provider Online Tool (SPOT)
First Coast developed its provider internet portal application - SPOT - to offer...
Enrollment status tool: Help guide
Use this help guide for the enrollment application status tool. This versatile application allows you to check the status of...