Articles

Complete review of the eligibility feature in SPOT.

Enrollment references

All organizations must submit an enrollment form and each user must register in the Identity Management...

Providers must use the patient’s Medicare Beneficiary ID (MBI) for all transactions. Per CMS MBI education, there are three ways...

This how-to guide offers tips for searching for medical policy information via First Coast’s search tools and the CMS Medicare...

Unable to sign in

To use the SPOT, you must complete both parts of the new user registration process through the IDM website. 

Th...

First Coast’s Secure Provider Online Tool (SPOT)

First Coast developed its provider internet portal application - SPOT - to offer...

The following instructions are for entering a claim with Medicare as the secondary payer. For more information on billing...

This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.

The help guide for the NCCI PTP lookup is currently being developed. Please check back soon. 

Prepare new claim for transmission

• Click the Institutional or Professional Claims Processing icon from the PC-ACE Main Toolbar.
• Cl...